All the money they bring in, and they are so petty to deny a person a simple thing like food comps? Shows their true attitude toward the customer and their greed. I said I feel lied to, that they were liars to trick me in such a way, and then he threatened to call security. Thing is, if he had honored what they had, in fact, promised, the $30 isn't what they spend when i use it to buy a sandwich that cost them a $1 and charges $12. They called CHRIS, who was supervisor and instead of de-escalating the situation he was very rude and snide and willing to do nothing. I am here based on promises made to entice me there sent directly to my home. What? I didn't drive an hour round trip, in zero visibility conditions, to play $10. There's nothing in computer about your dining dollars. Finally someone moves their closed sign and looks into what happened. I stood in line 10 minutes to open while the people just kept chatting, drinking coffee, and making like those rude ticket counter ladies in movies. I play a machine, hit a bonus on my last spin, and out of 10 spins it paid on one spin $8 on a $1 bet. I am too early for player's club to be open. I find out no credits are loaded on my card. I thought how nice! I can take my husband out later in the month as well. I received my monthly mailer and usually get a meager $10 or $5 freeplay, but was offered $30 in dining credits each week in October. I went early morning and drove through the thickest fog where you couldn't even see the stop lights until right up on them. Recently, after a week from hell losing my father in law, brother fighting for life in hospital, sewer backing up, upstairs toilet flooding a bedroom beneath, truck breaking down, decided to redeem $30 in food credits on bread and pastries to maybe have one little ray of joy in a bleak time. I use to enjoy hitting up a show or having a meal at Soaring Eagle.

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